Frequently Asked Questions
Everything you need to know about shopping at MoMA Design Store.
How are the products in your collection selected?
Every item we sell is reviewed and approved by MoMA’s curatorial department to ensure it meets our standards for quality, innovation, and design excellence.
What are your shipping rates and delivery times?
Shipping costs are calculated based on your order total and destination. Standard delivery typically takes 5-7 business days, while oversized furniture items may require additional freight time.
What is your return policy for home decor and furniture?
We accept returns within 90 days of purchase for most items in their original packaging. Please note that furniture and custom-order items may be subject to a restocking fee.
Do MoMA members receive a discount?
Yes, MoMA members enjoy a 10% discount on most items and access to exclusive seasonal sales. Simply log in to your account to see member pricing applied automatically.
Do you offer international shipping?
We ship to over 80 countries worldwide. International shipping rates and duties are calculated at checkout based on the delivery location and package weight.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number. You can also view your order history and status by logging into your account on our website.